Grant Shapps insists government acted ‘very fast on pre-payment meters’ after new guidelines on forced installation announced

During energy security and net zero questions today, Labour spokesperson Ed Miliband asked the secretary of state Grant Shapps about new guidelines that energy firms must follow before they can forcibly install a prepayment meter.

Mr Miliband said: “So will he now instruct the regulator to keep the forced installation ban in place until he meets the promise he made and which is being broken today to protect all vulnerable customers?”.

Mr Shapps responded: “As ever, simplistic answers and a complex world that I wouldn’t expect him to even start to address”.