NHS Archives - Page 23 of 66

NHS handling of complaints ‘unacceptable’

In 2005 the ombudsman called for the establishment of clear national guidelines on complaints

The NHS complaints system requires drastic change if it is to operate effectively, MPs have said.

NAO say social enterprises approach needs rethink

Social enterprises will receive £900 million in contracts as part of the Right to Request programme

The Department of Health (DoH) needs to reassess its approach to social enterprises if it is to get value for money the National Audit Office (NAO) has said.

Tories take hit over NHS reform, poll shows

David Cameron dedicated himself to healing the Tories' reputation on the NHS in opposition, but appears to have lost the opportunity in government

Conservative efforts to reform the NHS have seriously damaged the party’s image, a new poll suggests.

Unite: EU will bring in privatisation

Rachael Maskell, Unite national officer for health, calls the reforms a “cocktail of confusion” and calls on MPs to battle on against the bill.

BMA: Reforms on a better track

Dr Hamish Meldrum, chairman of council at the British Medical Association (BMA), hails the government’s concessions and suggests that they are now on the right path.

King’s Fund: Sheer number of changes risks confusion

Chris Ham, chief executive of the King’s Fund, welcomes the changes to the health and social care bill but warns that implementing them will be tricky.