10/06/2008: CML: Mortgage arrears and debt advice training course - Birmingham
Tuesday, 10 Jun 2008 09:24
Delegate profile
This one day workshop is ideal for Mortgage lending arrears/ collection staff and management.
Content
The aim of this course is to equip course participants with debt advice awareness in order to help customers with genuine payment difficulties stabilize and repay arrears, so reducing avoidable repossessions. This course provides an essential guide to debt advice to help ensure that mortgage arrears staff are fully aware of what debt advice is, which agencies can provide expert, free help and how it can assist customers in arrears. Participants will be provided with a Plain English, user friendly dealing with debt pack for use during the course and beyond.
This is what other delegates had to say when they attended the course in February this year:
"Knowledgeable interesting workshop with good information offered and excellent handouts."
"Content of course excellent. Very informative. Professional."
"...best course i've been on for a long time."
This workshop is part of a two day training course. The second workshop will be held on the second day Benefits, tax credits mortgage arrears training course. More information can be found on the main events page. To book onto both days, please go to the appropriate page.
The Trainer – Jeff Brown
Jeff has over 20 years experience in the field of money advice, having worked for a CAB, National Debtline, a bank and a mortgage lender. Jeff is now a successful freelance trainer and consultant in debt advice/ benefits advice to the credit industry, statutory and not-for-profit sectors. He is an approved Money Advice Trust and Institute of Money Advisers tutor. He has delivered training many times to the CML and in-house training to over a dozen mortgage lenders.
Cost
£365 for members (VAT exempt)
£425 for non-members (VAT exempt)
Location
Birmingham - location to be confirmed.
For further information please contact
Minal Chowdhri or visit the
cml website for programme and course description
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