Consumer Factsheets & Advice


The BSA produces a number of useful factsheets and advice leaflets on industry related topics, the most recent of which can be found below. Visit the BSA website to access all consumer factsheets and advice.

If you would like to know when new factsheets are published, join the BSA publications mailing list.


Building society mergers and conversions since 1980 - This factsheet lists all the mergers and conversions of UK building societies since 1980.

Building Societies - Year of Establishment - Chronological listing of the year member building societies were established.

Taxation of Building Society Interest - This leaflet explains the tax treatment of the interest which building societies pay to their investors.

The Lending Code - The Lending Code is a voluntary code which sets standards of good practice in relation to loans, credit cards, charge cards and current account overdrafts.

Banking Code - The Banking Code was withdrawn on 1 November 2009 and is no longer in force.

Savings Statistics

Mortgage Statistics

Individual Savings Accounts and You - This leaflet explains the main features of individual savings accounts (ISAs).

The History of Building Societies Details of the key events in the history of the building society movement.

Mortgage Payment Protection Insurance - Losing your income, whether through unemployment or illness can be one of the most stressful things to happen to you. If it does happen, the last thing you want is to be worried about losing your home. That is where Mortgage Payment Protection Insurance (MPPI) policies come in.

Proving Your Identity - How money laundering prevention affects opening an account.

Building Societies' Assets - A listing of all UK building societies ranked by asset size.

List of demutualised building societies - This paper lists the building societies that have converted to banks, with the dates of their flotation on the stock market.

The Building Societies Act 1986 - A BSA Summary Fifth Edition - This paper gives a brief summary of the Building Societies Act 1986 (revised in July 2009).

Can't Pay Your Mortgage Leaflet - What to do if you are unable to pay your mortgage.

Building society mergers and conversions since 1980 - This factsheet lists all the mergers and conversions of UK building societies since 1980.

Building Societies Providing a Better Customer Service - This leaflet summarises the 2008 research commissioned by the BSA on levels of service experienced by customers at their bank or building society.

Banks that used to be building societies - This paper lists the building societies that have converted to banks, with the dates of their flotation on the stock market.

FAQs - Our page of Frequently Asked Questions.

Press Releases

BSA: The Housing Hub launched to promote wider access to home ownership

The Housing Hub launched to promote wider access to home ownership

BSA: UK consumers adopt self-build but lag behind Europe

One in 10 new homes in the UK are self built and the market generates £3 billion annually for the UK economy, says the BSA as it publishes a toolkit to provide information to encourage lenders not yet in this market to offer self-build mortgage finance.

Challenges ahead for consumers as financial services changes, warns BSA Chairman

Consumers will face increasing challenges as the fall-out from the financial crisis and economic pressures continue, warns out-going BSA Chairman, Peter Griffiths.

BSA: Lending and Approvals Jump in March

Gross mortgage lending by building societies and other mutual lenders rose 58% in March 2012 compared to the same month last year, and by 40% in the first quarter of 2012 compared to the first quarter of 2011. Net lending by mutuals was positive for the sixth consecutive month.

BSA raises concerns on consumer control and intrusive questioning in its response to the FSA's Mortgage Market Review

The BSA has today submitted its response to the FSA's final Mortgage Market Review proposals.

More Articles ...

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