Welcome

Support To Enjoy Life
Avenues is a group of charitable organisations, who provide a unique mix of services to adults and young people, with a range of complex and challenging needs, in London, Cambridge and the South East. We are unusual in that we only provide support, not housing. We do this because we believe that it would be difficult to support people to make choices about their housing if we were also providing the housing for them.

The individual subsidiary organisations, which make up the group, offer a range of different, professional, not-for-profit support services for people with complex or challenging needs, which enables us to provide locally based, specialist services. The support that each organisation offers is tailored to the unique needs of the individual so that they can enjoy their lives within their communities. We see the difference we make daily and measure the impact of our work. Please visit our services and referrals page for more information.

The people we support come first and everyone is treated as an individual. We offer people whatever level of support they need, whether it is 24 hours a day or just two hours support a week and we are realistic about people's hopes and needs and will go the extra mile to try and meet them, but we also think life should be enjoyable - not just about what people need, but also about what they want.

Our Vision, Mission and Values:

Our Vision: what we want

To deliver services with the individuals we support, placing their needs and hopes first, working with them to enjoy their lives within their communities.

Our Mission: our commitment

To offer the highest quality services to people with complex or challenging needs.

To support people to exercise the greatest possible control over decisions which affect them, and for that control to develop over time.

To apply the highest professional standards to everything we do.

Our Values: driving everything we do

We believe respect is essential: we will always treat people with dignity and, whenever we can, will meet their wishes.

We promote independence: we encourage people to make their own choices and decisions.

We are inclusive: we actively ask for and listen to everyone's views, then respond with individually-planned support.

We are transparent and accountable, insisting on quality. Our systems and structures support clear and open communication, delivering the highest quality service.

We are committed to development and opportunity: we believe that personal achievement is fundamental to a person's ability to understand who they are.

www.theavenuestrust.co.uk